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Frequently Asked Questions

Questions People Ask about Apollos Pay

To help you better understand how ApollosPay works and how it can benefit you, we’ve compiled a list of frequently asked questions:

  • What is ApollosPay?

    ApollosPay is an escrow service that safeguards transactions by holding funds until both the buyer and seller have met the agreed-upon terms.

  • How does ApollosPay work?

    The buyer deposits funds into ApollosPay's secure escrow account. Once the seller delivers the product or service and the buyer confirms satisfaction, ApollosPay releases the funds to the seller.

  • Who can use ApollosPay?

    ApollosPay is available to individuals, businesses, and freelancers engaged in transactions within Tanzania.

  • What types of transactions are supported?

    ApollosPay supports a variety of transactions, including e-commerce purchases, freelance services, real estate deals, and other agreements requiring secure payment handling.

  • What are the fees for using ApollosPay?

    Fees are calculated based on a percentage of the transaction amount. Detailed information can be found on our Pricing page.

  • Logistics & Transportation Services

    Payments for courier and parcel delivery businesses. Transport and shipping services for goods across different locations. Local and international freight services.

  • How long does a typical transaction take?

    The duration varies depending on the nature of the transaction and the responsiveness of both parties. Funds are released to the seller only after the buyer's confirmation of satisfactory delivery.

  • What if there's a dispute between the buyer and seller?

    ApollosPay offers a dispute resolution process where both parties can present their case. Our team will review the information provided and make an impartial decision to resolve the issue.

  • What if there's a dispute between the buyer and seller?

    ApollosPay offers a dispute resolution process where both parties can present their case. Our team will review the information provided and make an impartial decision to resolve the issue.

  • Is ApollosPay secure?

    Yes, security is our top priority. We employ advanced encryption and security protocols to protect all transactions and user information.

  • How do I get started with ApollosPay?

    Sign up on our website, create a transaction by entering the necessary details, and follow the guided steps to initiate the escrow process.

  • How can I contact ApollosPay for support?

    For assistance, please email us at support@apollospay.com or call our customer service hotline at +255 700 123 456.

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